Do You Have a Chain of Command with Your Drivers? Or Fellow Shippers and Brokers?

Tim Brady and I talk about the importance whether you are small size trucking firm or 100+ to have a chain of command. The same concept applies with shipping companes and freight brokerages. Listen here https://www.bulkloads.com/tools/podcasts/do-you-have-a-chain-of-command-with-your-drivers--or-fellow-brokers/