How I accidentally fell in love with truck dispatching

Sep 02, 2022 at 12:59 PM CST
Dispatching is one of the most important, yet thankless, jobs in trucking. Primarily, I was focused on answering phone calls from truck drivers, solving their issues and communicating with everyone involved in a freight movement — brokers, drivers, customers and more. I never really got caught up with the workload. When you get hired at an enterprise trucking carrier, you often get a crash course in trucking. I say crash course because you spend your first few days understanding the geography and math you wish you had actually learned back in school. Calculating a location’s time zone and estimates for transit is a fundamental part of this journey. Just remember, it’s 50 mph for most places, and the West Coast is three hours behind the East Coast. That should cover enough to start.

Sep 02, 2022 at 12:59 PM CST

Dispatching is one of the most important, yet thankless, jobs in trucking. Primarily, I was focused on answering phone calls from truck drivers, solving their issues and communicating with everyone involved in a freight movement — brokers, drivers, customers and more. I never really got caught up with the workload. When you get hired at an enterprise trucking carrier, you often get a crash course in trucking. I say crash course because you spend your first few days understanding the geography and math you wish you had actually learned back in school. Calculating a location’s time zone and estimates for transit is a fundamental part of this journey. Just remember, it’s 50 mph for most places, and the West Coast is three hours behind the East Coast. That should cover enough to start.