Home > Tools > News > A Broker Has No Rights To This Shipment

A broker has no rights to this shipment

Mar 31, 2019 at 12:30 PM CST

Q: We are a freight broker and facilitated a load for a Canadian customer to go to the border in North Dakota more than 180 days ago. The customer paid a deposit, and the carrier we booked picked up the load. While the shipment was in transit, the customer was nowhere to be reached and the balance for the load was not settled as agreed. Because the shipper was unavailable to take delivery of the load, we instructed the carrier to put it in storage close to the delivery location.