Agricultural shippers anonymously gave mixed reviews about the rail service they experienced in 2015, but they were certain on a few things. To start, they chose Union Pacific Railroad as the overall top performing Class I railroad for the fourth time in the six years the Railroad Report Card has been put together. Respondents pegged BNSF Railway as the most improved by giving it a 26% higher score than it received in 2014.
“In 2014, BNSF did not provide the type of service agricultural customers expect and BNSF demands from itself,” said Soy Transportation Coalition (STC) executive director Mike Steenhoek. “Fortunately, BNSF responded by not only investing in new capacity but also aggressively communicating with its agricultural customers.”
Although Canadian Pacific Railway did earn a higher score than last year, the railroad found itself ranked last among the seven Class I railroads for the fifth consecutive year.