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Truck surveillance

Has anyone on here had to hire a private surveillance co to monitor driver behavior? Dou to recent accidents and alleged road call complaints from motorists my dm has informed me that we may have to hire someone to follow some of our more troublesome drivers. I have installed forward only facing dash cams on some of my trucks but not all of them yet. The problem I'm having is that the behaviors being complained about are not enough to trigger the dash cams in most circumstances. I have looked into hiring some of these firms but am not sure if I am being too intrusive. Has anyone had to do anything of this nature with their drivers and if so how did it work out? I dont want my company to be one of those that creates driver insecurity and high turnover. I try to treat everyone with integrity and in my opinion have a good crew that I take care of well. I also wonder if some of these calls we are getting are from former employees that are disgruntled and are seeking something out of attempts of slander? Thank you for your input,
Scott

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