Quality or Price?
Which is more important?
Quality of service?
Cheapest Price?
We should all know that you can't get both, it seems that customers want the cheapest price and expect the same service. That is total BS and we should all know it. I don't expect the same quality of service at a fast food restaurant as I do a fine dining establishment. I don't expect the same quality of workmanship from a big builder that I do from the custom builder. I don't expect the cheap tools from those discount places to be the same as Snap-On, or Matco. Why then do customers in trucking expect the same quality of service when they don't want to pay the price?
Quality of service?
Cheapest Price?
We should all know that you can't get both, it seems that customers want the cheapest price and expect the same service. That is total BS and we should all know it. I don't expect the same quality of service at a fast food restaurant as I do a fine dining establishment. I don't expect the same quality of workmanship from a big builder that I do from the custom builder. I don't expect the cheap tools from those discount places to be the same as Snap-On, or Matco. Why then do customers in trucking expect the same quality of service when they don't want to pay the price?