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brokers...and the things they do....

Apr 22, 2016 at 09:17 PM CST
+ 1 - 2
today i got my freight from my shipper for next week , of which there are 4 loads going 125 miles to a place i have not been in 15 or so years.... he did not put a rate on it so while i was waiting until after lunch to call him for rates a friend of mine came into the mill where i was loading , he runs for a broker pretty much the only one in this area and he goes to this place often , so i walked over and asked him what he was paid to go there , he told me it had been a while since he had been but as best he could remember 14 or 15 a ton. . Not liking that i called my guy after lunch and he told me it pays 20. which is about what i thought it should pay. so here we have direct freight paying me 20 a ton to go 125 miles while my friend prefers to work for a broker that is paying him 14 or 15 for the same load on top of taking an 11% brokerage fee , Brokers , gotte love em.
Replied on Fri, Apr 22, 2016 at 10:56 PM CST
+ 2 - 2
Kevin they all keep telling us they only make 7.5% or 5%. I wonder if that is what they train them in broker school. I went to such a thing a few years back and this is what they taught.

1. Tell them that you have four or five trucks that will do it at that rate.
2. Tell them it is a backhaul (always)
3. Tell them they got the load and then call them back 15 minutes later and tell them another carrier wants the load can you match their price.
4. Don't tell them where and what the load really is, if you do they will not accept the load for certain customers.
5. Make sure to tell them that we have quick pay and give advances.
6. Don't ever offer detention but get the trucker to right down their in and out times so the broker can collect it.
8. If the trucker ask for TONU avoid it like the plague, we as brokers have a hard time collecting on that one.
9. Post the load from bogus cities and you will get more calls on the load, there are a lot of dumb ass truckers that don't know the difference.
10. (This one made me sick) Try and get immigrants or new carriers to haul the loads they don't really know what they are doing yet and will haul it for cheaper.

Needless to say we left the class by lunchtime, we had learned everything that we did not want to do, I demanded my money back and when they said they could not. I informed them that I had learned how to rip people off when I was a kid and that was the way things were done back in the 80's. I informed him that I was a changed man and could not be party to such actions. I informed him that if he did not refund our money that I would make it a point to let everybody on the internet know the truth about his school and that I would make it a point ot make sure he went out of business. He paid us our money back. We went back home and became the truckers broker for about 7 months until the bond went up.

Know I have facilitated a lot of deals in my life and have always been paid very well for doing so. I guess I am natural at the art of negotiation, so I had ten carriers that worked with us and they named their price and we marked it up by 20%, I carried the paper and the carrier got paid within 48 hrs of receipt of paperwork at no fee to them. It was indeed a lot of work and I really enjoyed it until a couple of carriers thought I was ripping them off. Just how does this work they saw the rate sheets from the customer to me and to them? They named their prices and agreed to our terms. So Kevin you can understand why the brokers have to use the hookery rookery system that they do. When an honest person like myself is accused of stealing, well you can only imagine what happened between myself and those two carriers (they are no longer in business). The other eight wanted me to continue but I was so discouraged that I went back out on one of my trucks and decided to not rebond the brokerage firm.

Any honorable broker that is a trucker broker is taking the price of the truck and marking it up by 20%.

The shipper's broker is trying to get the best deal for the shipper.

The freight broker really represents nobody but themselves and they are much of the problem in our industry. These are the ones that I classify as dishonorable.

Well there I said it, the truth. Go look up the meaning of the word broker and you will see a noun version and a verb version. Dishonorable = Noun, Honorable = Verb. The verb version actually brings a value added service to both sides of the deal, they are actually doing something. The noun well they do nothing but suck off of the efforts of others.





Replied on Fri, Apr 22, 2016 at 11:24 PM CST
+ 2
Stories like these make me glad that I deal directly with the commodity broker and not a freight broker. I have a great relationship with one that has told me that he's had customers say I'm high. He also said that he's never had a problem with loads coming up short, late, etc. This normally shuts them up. Dependability and reliability trumps price at the end of the day. I name my price and its a pass through for him. I get the load and he knows his customers taken care of. Service sells.
Replied on Sat, Apr 23, 2016 at 10:07 AM CST
- 1
Quote: "Stories like these make me glad that I deal directly with the commodity broker and not a freight broker. I have a great relationship with one that has told me that he's had customers say I'm high. He also said that he's never had a problem with loads coming up short, late, etc. This normally shuts them up. Dependability and reliability trumps price at the end of the day. I name my price and its a pass through for him. I get the load and he knows his customers taken care of. Service sells. "

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Replied on Sat, Apr 23, 2016 at 10:39 PM CST
wtf.. we got infomercials now ?
Replied on Sun, Apr 24, 2016 at 07:26 AM CST
+ 1
It takes all kinds to make the world go around. This guy doesn't know the difference between a commodity broker that deals with trading commodities, futures etc, and a commodity transportation broker that arranges transportation of commodity's.
Replied on Mon, Apr 25, 2016 at 09:36 AM CST
+ 1
How do you know the shipper is paying the broker 20? The shippers we work with put their freight out for bidding.
Replied on Mon, Apr 25, 2016 at 09:57 AM CST
because i work for the ingredient broker , he buys and sells and this truck broker hauls for him too , i i hauled for him for a couple of weeks before i called and went direct. i load and unload with his trucks all the time.if he is paying the truck broker less and getting it done why would he pay me more ? down here you don't bid freight , they tell you what it pays take it or leave it.
Replied on Mon, Apr 25, 2016 at 10:52 AM CST
+ 1
Ok thanks.
Why would they pay you more? Better service, established relationship perhaps. We have customers who have told us we were not the lowest price, but they valued our service. Like someone else here said, they know it will get done. I think that's where a lot of brokers get weeded out.
Replied on Mon, Apr 25, 2016 at 10:57 AM CST
- 1
ok you did not clearly read my post.... the shipper pays everyone the same... the sweet little innocent .... always watches out for his drivers..... always honest because he says..all in , truck broker is skimming money off the top plus charging his brokerage fee ,
Replied on Mon, Apr 25, 2016 at 11:15 AM CST

Ok yes, I see in your case it wouldn't make sense for him to pay you more, as you don't have a long history... I was just sharing a scenario where shippers "would" and do pay more. Sometimes.

Replied on Mon, Apr 25, 2016 at 11:18 AM CST
lol..i got nothin.... jason....scott... ya'll want to play with this one a little bit.......lol
Replied on Mon, Apr 25, 2016 at 04:25 PM CST
Quote: "lol..i got nothin.... jason....scott... ya'll want to play with this one a little bit.......lol"

Kevin I would like to help you but it's hard to tell people that work in cubicles that the sun does shine outside until they understand that they couldn't possibly get what we do
Replied on Mon, Apr 25, 2016 at 04:35 PM CST
+ 3
Kimberly a shipper that I worked with the other day told me that he was willing to pay me and my group more because he was tired of the Mega's sending in guys and gals that don't really know how to drive a truck in the first place. Apparently the Mega that he has two more months on a contract with has torn up the curbs by the sidewalk of his facility multiple times since they have had the contract. The Mega carrier keeps saying it is the shippers fault, he watched me back into his dock in less than five minutes and never even touched the curb. I told him that I did not want to rub my tires on the curb and leave black marks on his curb or damage the sidewalls of my new tires. He asked me to come into his office and talk business, we did I was at least .50 per mile higher than the Mega, but assured him that our Independent Carriers could get the job done at that price and not destroy his curbs. About this time here came a Mega driver that was lost walking in, we told him he needed to go to the other side of town, he started griping at me and the shipper like it was our fault that he was at the wrong facility. This shipper has three facilities in this town, and I had already been to the other two myself, and did not say a doggone thing. This driver also looked to be about 5'7" and weighed about 300 lbs, he was wearing shorts, and sandles, and I could swear he had not had a shower in about a month. Now we country boys don't mind stinking every once in a while but most of us were taught that we should clean up after we work. As this guy waddled across the parking lot, the shipper asked me if our Independent Carriers looked like that, I stated that most of us Independent Carriers pride ourselves on what we do, we recognize that we represent out customers as well as ourselves. This is why this customer is willing to go to contract with me in two months. It is not about the price but about the service, and Kimberly I had never worked with this guy before that load, I posted my truck as the oshitter truck for the day and he called me to bail him out after the Mega had left him high and dry. Guess my little old four truck operation could get it done when the 1000 truck operation could not. He felt that the Mega just did not value his business, I informed him that we country folk need to stick together and work together willingly or the Mega corporations will basically keep lobbying and having laws made to force us to work for them. He agreed, funny how I am finding shippers that are fed up with the Mega way of life. I think it is time for a cool change for the small business owners to recognize that working with one another will protect their Freedom with Integrity.
Replied on Mon, Apr 25, 2016 at 04:52 PM CST
That's exactly what I'm talking about. You may cost a little more, but it's well worth it to your shipper to avoid the hassles.
Replied on Mon, Apr 25, 2016 at 07:50 PM CST
+ 5
thats why i will more than likely always be a one truck operation , its the only way i can guarantee 100% the level of service i provide.