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Patience?

I do my best to find everyone I can what they need. It's hard being an honest person & Broker because everyone treats you like the worst Broker they've met. The moment I get something covered, I find out it's already been booked by my client with someone else?? I just don't understand. Bulk loads are not easy - if they were... this website wouldn't exist. My company doesn't pay for this tool, I do - to all of the folks I have worked with and will work with - just know there's good Brokers out there and we care about you. How do you personally speaking communicate the importance of patience & flexibility with Customers? I'm trying my best but lately demands are immediate coverage/bookings without much days notice.

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