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Wash out questions

Recently had a load that was supposed to have a "Certified " washout. Went same place as always. Dannys in Phoenix. They new nothing about Certified. All washes I've had for walking floors were just could water with pressure. I've never been anywhere that offered "Certified " wash. Can someone tell me what is a Certified wash vs what i normally get? We have a mobile wash guy that washes exterior of trailer. Can he do a interior washout? When i delivered no one questioned the paperwork i turned in, but would like to be more clear for future. I usually have to get a wash out in Phoenix then go home and wash it again cause they don't care. Thanks Art Pfluger

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