Home > Forum > Waiting Time To Unload At Shippers

Waiting time to unload at shippers

Sep 23, 2020 at 02:47 PM CST
+ 27 - 3
Do truckers have any law or recourse on there side at all if a truck has been at a shipper for days or even a week or even longer to get unloaded, or can they just hold you hostage there as long as they want. I dont even want to hear the bull about demurrage. If they dont want to pay anything they are not going to. PERIOD.
Replied on Wed, Sep 23, 2020 at 04:19 PM CST
I'm all ears for the answer on this one, been at nestle in Clinton, IA for 4 hours, told me another 6 to 8 hours, to their credit they at least gave me a estimate, some places will just say they don't have any idea..... I did have to ask.
Replied on Wed, Sep 23, 2020 at 04:43 PM CST
+ 4
I have been doing some serarching and googling on this one., and i cant find anything that protects the driver in any way of this kind of abuse. We had several trucks in the last 6 weeks that have spent many days at a receiver to get unloaded and a few that were a week +. We had very little support in helping to collect anything for damages. I have never seen it this bad in the 30 years i have been trucking. This is what happens when there is no recourse aganst the shippers/recievers. Demurrage all of a sudden is something that just dont exist in the bulk industry i guess. Thats why everything is going strait to hell. I dont know anybody that goes to work for for days on end and gets no compensation for what they do. Shippers can not do this to their own employees or the labor department would shut them down and fine the ever living hell out of the compoany. Something needs to change.
Replied on Wed, Sep 23, 2020 at 06:38 PM CST
+ 4 - 1
I see this forum has a dislike already. there is at least one person out there that thinks it is OK to leave drivers sit at a shipper for an indefinite amount of time.
Replied on Thu, Sep 24, 2020 at 07:07 AM CST
+ 3
I read on this forum a lot. Never have commented. In these cases I am very polite but very direct with receiver. Gove them a reasonable amount of time. Then back to the shipper or unload the load in pit or parking lot and do not back down from your word. They will come up with a solution pretty quick

Replied on Thu, Sep 24, 2020 at 07:07 AM CST
+ 1 - 1
The person or persons that disliked the post are obviously a shipper or receiver.
Replied on Thu, Sep 24, 2020 at 07:09 AM CST
+ 2 - 1
This is a very reasoable detention policy letter example that falls in line with what should be expected. It would be nice if carriers would band together and create a standard detention letter and attach it when confirming a load contract since acording to what i have researched, detention clauses are not required to be on carrier agreements or load contracts.
https://www.wieland-chase.com/wp-content/uploads/2016/11/Freight-Detention-Policy-7-7-15.pdf
Replied on Thu, Sep 24, 2020 at 07:09 AM CST
+ 3
We started charging 50 an hour at a location a few years back and they definitely turned it around some but it could be better. It just burns me up when I have 100k investment in truck and trailer and these places dont care. It needs to stop and with this generation. Would there be any way to get something done from the federal level? I keep dreaming of a law that would make all drivers be happy and extremely wealthy for waiting.
Replied on Thu, Sep 24, 2020 at 07:09 AM CST
+ 3
When I say extremely wealthy I mean drivers owning yachts and ferraris and beach houses
Replied on Thu, Sep 24, 2020 at 07:09 AM CST
+ 2
We have had instances where we were held up for VERY long periods of time, usually pet food places. We have set up with the Shipper in advance, that ANY amount of time past 2 hours after appointment will be Invoiced at $50 per hour. AND WE GET PAID.
There were also a few instances of product being rejected, that they wanted a 3rd party test, and trailer sat loaded for 5 - 10 days, and we negotiatted a Flat per day rate, and it wasnt cheap. Don't own equipment for spare commodity storage...
It's Very important to Have an agreement up front, expecially if it's going to a loacation that is known for holding up trucks.
~Best of Luck~
Replied on Thu, Sep 24, 2020 at 01:13 PM CST
+ 2

We charge a $400 detention fee after 4 hours.

Replied on Thu, Sep 24, 2020 at 03:10 PM CST
+ 2
Quote: "I'm all ears for the answer on this one, been at nestle in Clinton, IA for 4 hours, told me another 6 to 8 hours, to their credit they at least gave me a estimate, some places will just say they don't have any idea..... I did have to ask."

We haul into Nestle weekly and they will pay $50/hour after 2 hours. Get the time verified and signed for by the guard. If the guard doesn't want to sign, have the driver write the time on and that the guard refused to sign and they will honor it.
Replied on Thu, Sep 24, 2020 at 03:14 PM CST
I agree that this is getting bad. We had a driver sit for 19 hours and the shipper offered 250 dollars. We lost a load worth 1600 and apparently 250 will make it all better! Hope things get better soon!
Replied on Fri, Sep 25, 2020 at 07:03 AM CST
Quote: "I agree that this is getting bad. We had a driver sit for 19 hours and the shipper offered 250 dollars. We lost a load worth 1600 and apparently 250 will make it all better! Hope things get better soon!"

Does anyone know the true cost of running a truck legal and how much it would cost to set per hour? I had a fella tell me that waiting time cost him $300 an hour at first I thought he's out to lunch and once I started thinking over it I think he's right. Think about it legal and you want to keep moving and get your next load and stay legal your cost is 300 an hour to stay sitting
Replied on Fri, Sep 25, 2020 at 09:13 PM CST
Quote: "I have been doing some serarching and googling on this one., and i cant find anything that protects the driver in any way of this kind of abuse. We had several trucks in the last 6 weeks that have spent many days at a receiver to get unloaded and a few that were a week +. We had very little support in helping to collect anything for damages. I have never seen it this bad in the 30 years i have been trucking. This is what happens when there is no recourse aganst the shippers/recievers. Demurrage all of a sudden is something that just dont exist in the bulk industry i guess. Thats why everything is going strait to hell. I dont know anybody that goes to work for for days on end and gets no compensation for what they do. Shippers can not do this to their own employees or the labor department would shut them down and fine the ever living hell out of the compoany. Something needs to change."

THE COMPANY THAT I AM LEASED TO HAS A 2 HOUR POLICY WITH CUSTOMERS. THEY ALSO HAVE A POLICY IF THE SHIPPER CANCELLS THE LOAD WITHIN 24 HOURS OR LESS OF THE SCHEDULED TIME THAT WE ARE ASSIGNED TO PICKUP THE LOAD WE GET PAID THE SAME AS IF WE HAULED IT. IT IS VERY IMPORTANT DRIVER HAS DOCK WORKER SIGN ON BILLS OR DETENTION FORMS WHAT TIME THEY ARRIVED ON PROPERTY, DEPARTED AND REASONS EXPLAINING DELAYS. IT IS ALSO VERY IMPORTANT DRIVERS AND DISPATCH COMMUNICATE WITH CUSTOMERS IF THERE WILL BE DELAYS. I SAT 36 HOURS AT A PLANT LABOR DAY WEEKEND. IT REALLY SUCKED BUT I WAS COMPENSATED BECAUSE BOTH COMPANIES HAD THESE RULES IN WRITING WHEN THEY STARTED DOING BUSINESS WITH EACH OTHER. I AM NOT TRYING TO TELL YOU CURT HOW TO RUN YOUR BUSINESS YOU HAVE OBVIOUSLY BEEN AT IT FOR SOME TIME AND I HAVE OCASSIONALLY SEEN SOME OF YOUR TRUCKS AND DRIVERS. VERY NICE EQUIPMENT.
Replied on Tue, Sep 29, 2020 at 09:34 AM CST
+ 1
Remember all those folks who said the ELD would make trucking better? It would boost rates and force shippers to stop wasting our time? It would lower crash rates and make insurance costs go down? Well here we are, three years later and as of today you have a new HOS, so you can give more of your time away for free, sitting in someone’s parking lot, isn’t that great? What a improvement, you rocket scientist’s who brought us the ELD’s, really showed those supply chain executives, he,he.
Replied on Tue, Sep 29, 2020 at 04:16 PM CST

This was/is an issue when ELD came law. Read numerous articles that shiopers were to be reported to FMCSA.

https://www.overdriveonline.com/how-to-blow-the-whistle-on-problem-shippers-receivers-when-delays-force-violations/

Replied on Wed, Sep 30, 2020 at 08:02 AM CST
+ 1
The overall demand for freight is way down compared to previous years, if you look at the tonnage however the spot market is on fire, it’s been reported that there were two 24 hour periods last week, where there were 900,000 loads a day appearing on load boards like truckstop.com, so how does that happen when tonnage is down? Well that’s probably explained by the number of drivers that have left the industry because of the ELD, and yet shippers continue to waste the truckers time? I would be willing to bet that the very second truckers start seeing fair rates, the government will throw HOS out the window to prevent truckers from enjoying the benefits of a free market.
Replied on Thu, Oct 01, 2020 at 07:16 AM CST
+ 1 - 1
Quote: "Does anyone know the true cost of running a truck legal and how much it would cost to set per hour? I had a fella tell me that waiting time cost him $300 an hour at first I thought he's out to lunch and once I started thinking over it I think he's right. Think about it legal and you want to keep moving and get your next load and stay legal your cost is 300 an hour to stay sitting"

$300/hr to stay parked? Please break that down for me if you have time...

Replied on Thu, Oct 01, 2020 at 07:17 AM CST

I am in the operations department of a cryogenic and industrial gas transportation company. During Covid we parked the the LIN, LOX and LAR trailers and the owner operators that were willing to get out there and work got under dry vans and reefers. These guys do not give up any time on either end in Cryo if the load is 600mi or less. Period. If it's more than 600 they give up an hour for loading and an hour and a half for unloading. Anything over is paid. We found running freight that 4 hrs is considered acceptable. We worked with some good brokers that generally would go back and give us a new rate confirmation that included some delay pay. Now we're back to the new normal and business is very good and I pray it stays that way. Give us a call if you're ready for a positive change. We're looking for good drivers.

Replied on Thu, Oct 01, 2020 at 03:13 PM CST
Quote: "I'm all ears for the answer on this one, been at nestle in Clinton, IA for 4 hours, told me another 6 to 8 hours, to their credit they at least gave me a estimate, some places will just say they don't have any idea..... I did have to ask."

Nestle is famous for this The one here in Ga has wait times from 2 to 6 hours. Have seen up to 10 hours before

Replied on Fri, Oct 02, 2020 at 07:34 AM CST
+ 2
Quote: "I have been doing some serarching and googling on this one., and i cant find anything that protects the driver in any way of this kind of abuse. We had several trucks in the last 6 weeks that have spent many days at a receiver to get unloaded and a few that were a week +. We had very little support in helping to collect anything for damages. I have never seen it this bad in the 30 years i have been trucking. This is what happens when there is no recourse aganst the shippers/recievers. Demurrage all of a sudden is something that just dont exist in the bulk industry i guess. Thats why everything is going strait to hell. I dont know anybody that goes to work for for days on end and gets no compensation for what they do. Shippers can not do this to their own employees or the labor department would shut them down and fine the ever living hell out of the compoany. Something needs to change."

It’s interesting how many in this industry support truckers against trafficking in order to stop their fellow human’s from being used as slaves, however those same people seem perfectly willing to allow truckers to be used as slaves by the shippers? Why is their no public awareness campaign about this? It seems many in this industry suffer from Stockholm syndrome.
Replied on Wed, Oct 21, 2020 at 12:01 PM CST

First off you usually load at shipper and unload at receiver.

Replied on Thu, Oct 29, 2020 at 12:29 PM CST
+ 1
Quote: "We started charging 50 an hour at a location a few years back and they definitely turned it around some but it could be better. It just burns me up when I have 100k investment in truck and trailer and these places dont care. It needs to stop and with this generation. Would there be any way to get something done from the federal level? I keep dreaming of a law that would make all drivers be happy and extremely wealthy for waiting."

Why do you want the government to get involved. once they do you won't like it. Once you know or before you know ask either the broker if that is how you got your load if its your customer set it up with your rate. I have with our customers after appointment time 2 hour is given then its 85.00 per hour for every minute till your scaled out. you have to be on time if your late for your appointment you wait till they get to you. if you and every other company would do something similar you won't need the government to get involved. Just my 2 cents.

Replied on Thu, Oct 29, 2020 at 01:35 PM CST
+ 1
The government should make laws against abuse of truckers. Lets say they pass the legislation to make a minimum waiting time of 80 bucks an hour everywhere and they would only step in to enforce it when a trucker has a complaint about not getting paid sounds simple don't it
Replied on Fri, Oct 30, 2020 at 08:10 AM CST
Quote: "The government should make laws against abuse of truckers. Lets say they pass the legislation to make a minimum waiting time of 80 bucks an hour everywhere and they would only step in to enforce it when a trucker has a complaint about not getting paid sounds simple don't it"

For 40 years we have been waiting for the free market to fix this problem and it hasn’t worked yet, so why would it now? Doing the same thing over, but expecting different results is the definition of insanity, so I am in agreement with you. I have noticed that many of the folks who say we don’t need government to get involved, also seem to be against defunding the police? Where is the consistency in the logic? Either we need government to regulate behavior, or we don’t. Imagine a military without a chain of command, where everyone is allowed to do as they like, it would be totally useless on a battlefield, yet that is exactly what we have been doing in this industry for 40 years.
Replied on Tue, Nov 17, 2020 at 03:39 PM CST
+ 3
If you're working for a carrier that forgot you're sitting at a dock for hours then maybe it's time to move on. If you can't is it because of your driving history? Don't work the problem, work a solution and acted on it. Believe in your ability to better yourself.
Replied on Wed, Nov 18, 2020 at 07:01 PM CST
+ 1

I think that detention should be charge at all times the truck is not unloaded within 2 hours of arriving to any place.

we are into the bussines of taking products from one place to another we need to keep the flow any interruption means money. all those places that hold truck for long time they have the resources to do their operations faster. so we need to keep charging that detention hours and increasing it every time dont be cheap.

Replied on Tue, Nov 24, 2020 at 02:26 PM CST
Quote: "We haul into Nestle weekly and they will pay $50/hour after 2 hours. Get the time verified and signed for by the guard. If the guard doesn't want to sign, have the driver write the time on and that the guard refused to sign and they will honor it. "

Update on my Nestle load, now at Heartland Pet in Joplin, M0 Going back to the beginning of this conversation....I was at Nestle for 17 hours, and got detention pay of 500 dollars...now at Heartland Pet...been here for six hours... all they can tell me is that it will be today??? Surely management can get closer than that, they know how fast they use product, why don't they give a guy a good ballpark time??? Anyhow, my question to forum readers, can I expect detention pay here? how much? and how difficult is it to get? Thanks